Welcome to Qlives. By accessing or using our website ( qlives.com ) and purchasing products from us, you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Service carefully before using our site.
1. General Information
Qlives is an online store specializing in the sale of antique and vintage teacups. These terms and conditions govern your use of our website, and by using this website, you accept these terms in full.
2. Eligibility
To use this site, you must be at least 18 years old or have parental consent. By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
3. Products and Pricing
All products listed on Qlives are described as accurately as possible. However, due to the nature of vintage and antique items, slight imperfections, wear, or variations may occur.
- Product Availability: We reserve the right to modify or discontinue products without notice at any time.
- Pricing: Prices for our products are subject to change without notice. We reserve the right to cancel any order in the event of a pricing error.
4. Orders and Payment
All purchases from Qlives are final once processed. We accept payments via major credit cards and PayPal. By placing an order, you agree to provide current, complete, and accurate purchase and account information.
- Order Confirmation: Once you place an order, you will receive an order confirmation email. If we are unable to fulfill your order for any reason, we will notify you as soon as possible and issue a refund.
- Payment Processing: All payments are processed securely. We do not store your payment information.
5. Shipping and Delivery
All orders are shipped from Canada using Canada Post. For detailed information on shipping, please refer to our Shipping Policy.
- Delivery Time: Estimated delivery times are provided based on the shipping method selected. We are not responsible for delays caused by customs, weather, or other unforeseen events.
- Shipping Insurance: All orders are automatically insured through Canada Post. Please refer to our Shipping Insurance Policy for more information.
6. Returns and Exchanges
Due to the unique and antique nature of our products, all sales are considered final. We do not offer returns or exchanges, except in cases where the item arrives damaged or not as described.
- Damaged Items: If your item arrives damaged, please contact us within 7 days of delivery with photos of the damage to begin the claims process.
7. Intellectual Property
All content on Qlives, including but not limited to images, product descriptions, logos, and text, is the intellectual property of Qlives and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written permission.
8. Privacy Policy
Your submission of personal information is governed by our Privacy Policy. We are committed to protecting your privacy and only use your information in accordance with our policy.
9. Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content for:
- Any unlawful purpose
- Violating any regulations or laws
- Infringing upon the intellectual property rights of others
- Uploading or transmitting viruses or any other malicious code
10. Limitation of Liability
Qlives shall not be held liable for any damages or losses, including but not limited to direct, indirect, incidental, or consequential damages, that arise from your use of the website or from purchasing any products from us.
- No Warranty: We do not guarantee that your use of our service will be uninterrupted, timely, or error-free. Our products are sold “as is” and “as available” without any guarantees or warranties of any kind, either express or implied.
11. Changes to Terms of Service
We reserve the right to modify or update these Terms of Service at any time, so please review them periodically. Your continued use of the site after any changes constitutes acceptance of those changes.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to conflict of law principles. Any disputes arising from your use of the site or products will be resolved in British Columbia courts.
13. Contact Information
If you have any questions about these Terms of Service, please contact us at info@qlives.com .
By continuing to use Qlives, you acknowledge that you have read and agree to these Terms of Service.